Introduction and Scope
This Privacy Policy describes how FragrantCreate and its operating entity Kunming XinChuangFei Trading Co., Ltd. collect use store and protect information obtained through the website located at www.fragrantcreate.autos and any associated services collectively referred to as the Services. By accessing or using the Services you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any provision of this Policy you should discontinue use of the Services immediately.
FragrantCreate is the developer and operator of this website. The website is owned and managed by Kunming XinChuangFei Trading Co., Ltd. a company registered at Attach 1-PL, No. 168 Xiaolong Road, Donghua Street, Panlong District, Kunming, Yunnan 650000, China. Throughout this document the terms we us and our refer to FragrantCreate and its parent company Kunming XinChuangFei Trading Co., Ltd. The term you refers to any individual or entity that accesses or uses the Services.
This Policy applies to all information collected through the website including information submitted through contact forms email communications telephone inquiries and any other direct or indirect interaction with FragrantCreate. It also applies to information collected automatically through technical means such as server logs cookies and analytics tools when you browse the website. We are committed to protecting your privacy and handling your information in a transparent and responsible manner consistent with applicable data protection laws and regulations.
Information We Collect
We collect several categories of information depending on how you interact with the Services. The types of information we may collect include personal identification information technical data usage data and communication data. Each category is described in detail below.
Personal Identification Information includes your full name email address telephone number company name job title and any other identifiers you voluntarily provide when you fill out a contact form send us an email or communicate with us through any other channel. This information is collected only when you choose to provide it and is used to respond to your inquiries and deliver the services you request.
Technical Data includes your Internet Protocol IP address browser type and version operating system device type screen resolution time zone setting language preferences and other technical identifiers that your device transmits when connecting to our servers. This data is automatically recorded by our web server infrastructure and is used for security diagnostics and performance optimization.
Usage Data includes the pages you visit on our website the date and time of your visit the duration of your session the links you click the referring website or search query that brought you to our site and your navigation patterns within the site. This data helps us understand how visitors interact with the Services and identify areas for improvement.
Communication Data includes the content of messages you send to us through contact forms email or other communication channels along with metadata such as timestamps and delivery status. We retain communication records to maintain a history of our interactions and to ensure continuity of service.
Methods of Collection
We collect information through three primary methods which are direct collection automated collection and collection from third-party sources. Each method serves a distinct purpose and operates under different circumstances as described in this section.
Direct Collection occurs when you voluntarily provide information to us. This includes submitting the contact form on our website sending an email to office@fragrantcreate.autos placing a telephone call to our published number or providing information during a business meeting or consultation. In all cases of direct collection you have control over what information you choose to share. We only collect information that is relevant and necessary for the stated purpose of the interaction.
Automated Collection occurs through technical mechanisms that operate when you access the website. Our web server software automatically logs certain technical information for every HTTP request received. Additionally we may use cookies web beacons and similar technologies to collect information about your browsing behavior and preferences. Automated collection enables us to maintain security detect unusual patterns and improve the performance and usability of the Services. You may configure your browser to refuse some or all cookies though this may affect the functionality of certain website features.
Third-Party Sources may occasionally provide information to us such as when a business partner refers you to our services or when publicly available business directories list your organization as having an interest in our services. In such cases we will inform you of the source of the information if you inquire and we will only process it for purposes consistent with this Policy.
Purpose of Data Processing
We process the information we collect for specific and legitimate purposes directly related to the operation of our business and the delivery of our services. Every processing activity has a defined purpose and we do not process information for purposes that are incompatible with those described in this Policy without first notifying you and obtaining any required consent.
The primary purposes for which we process information include responding to your inquiries and providing the services you have requested operating maintaining and improving the functionality and security of the website communicating with you about our services updates and relevant information that may be of interest to you fulfilling our contractual obligations when you engage our services complying with applicable legal and regulatory requirements and enforcing our Terms of Service and protecting our legal rights. We also process data to analyze website traffic and usage patterns so that we can improve the content and structure of the site and better serve our visitors. Any aggregated or anonymized data derived from the information we collect may be used for research analysis and reporting without identifying individual users.
Legal Basis for Processing
Our processing of personal information is grounded on one or more lawful bases depending on the nature of the data and the purpose of the processing. The legal bases we rely upon include the performance of a contract with you or steps taken at your request prior to entering into a contract our legitimate business interests which do not override your fundamental rights and freedoms compliance with a legal obligation to which we are subject and your explicit consent where we have requested it for a specific processing activity.
Legitimate interests that form the basis for our processing activities include the operation and improvement of our website and services the maintenance of security and prevention of fraud the management of customer relationships and the marketing of our services to existing and prospective clients. We conduct a careful balancing assessment before relying on legitimate interests as a legal basis and we ensure that your rights and interests are adequately protected. Where we rely on consent as the legal basis for processing you have the right to withdraw that consent at any time by contacting us using the details provided in this Policy. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
Data Storage and Security
We implement appropriate technical and organizational measures to protect the information we collect against unauthorized access alteration disclosure or destruction. These measures are designed to provide a level of security appropriate to the nature of the data and the risks associated with its processing. Our security practices include the use of encryption for data in transit via Transport Layer Security TLS protocols secure server infrastructure with access controls firewalls and intrusion detection systems regular security assessments and vulnerability testing of our systems and strict access policies that limit data access to authorized personnel who require it to perform their duties.
Information we collect is stored on secure servers located in facilities that maintain industry-standard physical and environmental controls. We periodically review our security posture and update our practices as new threats emerge and as technology evolves. While we strive to protect your information no method of electronic storage or transmission over the Internet is completely secure. We cannot guarantee absolute security but we are committed to taking all reasonable steps to safeguard your data and we will notify you promptly in the event of a data breach as described in the Data Breach Procedures section of this Policy.
Data Retention Periods
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected including any legal accounting or reporting requirements. The specific retention period depends on the type of information and the purpose for which it was processed. Contact form submissions and related communication records are retained for a period of three years from the date of the last correspondence unless a longer retention period is required for contractual or legal reasons. Technical data and server logs are retained for a period of twelve months after which they are either deleted or fully anonymized. Information processed for marketing purposes is retained until you opt out of marketing communications or until we determine that the information is no longer current or relevant. Upon expiry of the applicable retention period we securely delete or anonymize the information using methods appropriate to the data type and storage medium.
Sharing and Disclosure
We do not sell rent or trade your personal information to third parties for their own marketing purposes. We may share information with trusted third-party service providers who perform services on our behalf such as website hosting providers email delivery services analytics platforms and IT support providers. These service providers are contractually bound to process information only in accordance with our instructions and to implement appropriate security measures to protect the data.
We may also disclose information when required by law such as in response to a valid court order subpoena or governmental request or when we believe in good faith that disclosure is necessary to protect our rights protect your safety or the safety of others investigate fraud or respond to a government request. In the event of a merger acquisition or sale of all or a portion of our assets your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information and any choices you may have regarding your information.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how the website is used. Cookies are small text files placed on your device by your web browser at the direction of websites you visit. They serve various functions including remembering your preferences enabling certain website features and providing analytics data to website operators.
The types of cookies we use include essential cookies that are necessary for the basic operation of the website and cannot be disabled without affecting site functionality analytical cookies that help us understand how visitors interact with the website by collecting and reporting information anonymously and functional cookies that remember choices you make to provide enhanced and more personalized features. We do not use cookies for advertising or behavioral tracking across other websites. Most web browsers allow you to control cookie settings through the browser preferences. You may choose to block or delete cookies but doing so may affect the functionality and performance of certain parts of our website.
Third-Party Services
Our website may integrate with or link to third-party services that operate independently from FragrantCreate. These may include analytics services content delivery networks embedded content and hyperlinks to external websites. When you interact with these third-party services they may collect information about you according to their own privacy policies and practices which we do not control.
We encourage you to review the privacy policies of any third-party services you interact with through our website. We are not responsible for the privacy practices or content of third-party websites and services. The inclusion of a link or integration on our website does not imply endorsement of the third-party service or its privacy practices. If you have concerns about how a third-party service handles your information you should contact that service provider directly.
International Data Transfers
FragrantCreate and its parent company Kunming XinChuangFei Trading Co., Ltd. are based in Kunming Yunnan China. The information we collect may be stored and processed in China and in any other country where our service providers maintain facilities. By using the Services you acknowledge that your information may be transferred to and processed in countries that may have data protection laws that differ from those in your country of residence.
When we transfer personal information across international borders we take appropriate measures to ensure that the data receives an adequate level of protection in accordance with applicable data protection laws. These measures may include the use of standard contractual clauses approved by relevant regulatory authorities conducting assessments of the legal frameworks in recipient countries and implementing supplementary technical and organizational safeguards where necessary. If you are located in a jurisdiction with specific requirements for international data transfers you may contact us for more information about the safeguards we apply.
Your Data Protection Rights
Depending on your jurisdiction you may have certain rights regarding the personal information we hold about you. These rights may include the right to access your personal data and obtain a copy of the information we hold about you the right to request correction of inaccurate or incomplete personal data the right to request deletion of your personal data in certain circumstances the right to restrict or object to the processing of your personal data the right to data portability where applicable and the right to withdraw consent at any time where processing is based on consent.
To exercise any of these rights please contact us using the contact details provided in this Policy. We will respond to your request within the timeframe required by applicable law which is typically within thirty days. We may need to verify your identity before processing your request to ensure that we are not disclosing information to unauthorized parties. In certain circumstances we may be unable to fulfill your request such as when retention of the data is required by law or when deletion would impair our ability to provide services you have requested. If we are unable to comply with your request we will explain the reasons for our decision. You also have the right to lodge a complaint with a data protection supervisory authority in your jurisdiction if you believe that our processing of your personal data violates applicable law.
Children and Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information without verifiable parental consent we will take steps to delete that information from our systems as quickly as possible. If you are a parent or guardian and believe that your child has provided us with personal information please contact us immediately using the contact details in this Policy so that we can take appropriate action. We encourage parents and guardians to monitor their childrens online activities and to educate them about protecting their privacy when using the Internet.
Data Breach Procedures
In the event of a data breach involving personal information we have established procedures to detect investigate and respond to such incidents. Upon discovering a suspected or confirmed data breach we will promptly initiate an investigation to determine the scope nature and cause of the breach. We will take immediate steps to contain the breach and prevent further unauthorized access or disclosure.
If we determine that a data breach poses a risk to the rights and freedoms of individuals whose data was affected we will notify those individuals without undue delay in accordance with applicable legal requirements. Our notification will describe the nature of the breach the categories and approximate number of data subjects affected the likely consequences of the breach and the measures we have taken or propose to take to address the breach and mitigate its effects. We will also notify relevant regulatory authorities where required by applicable law. We maintain records of all data breaches regardless of their severity for audit and compliance purposes.
Policy Updates and Notifications
We may update this Privacy Policy from time to time to reflect changes in our practices technologies legal requirements or other operational factors. When we make material changes to this Policy we will post the updated version on this page with a revised Effective Date. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.
For material changes that significantly affect how we handle your personal information we may provide additional notice such as by displaying a prominent notice on our website or by sending an email to the address you have provided to us if applicable. Your continued use of the Services after any changes to this Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy you should discontinue use of the Services and contact us to request deletion of your personal information where applicable.
Contact Information
If you have questions concerns or requests regarding this Privacy Policy or our data protection practices please contact us using the following details. We welcome your inquiries and are committed to addressing your privacy concerns in a timely and transparent manner.
Developer: FragrantCreate
Operating Company: Kunming XinChuangFei Trading Co., Ltd.
Address: Attach 1-PL, No. 168 Xiaolong Road, Donghua Street, Panlong District, Kunming, Yunnan 650000, China
Email: office@fragrantcreate.autos
Phone: +1 (507) 693-3053
Website: www.fragrantcreate.autos
We aim to acknowledge all privacy-related inquiries within two business days and to provide a substantive response within thirty calendar days. If you are located in a jurisdiction with a data protection supervisory authority you also have the right to lodge a complaint with that authority if you believe that we have not adequately addressed your concerns.